Odd error in Great Plains 10.0

Plains near Laramie

Today we had a user run into an odd error that exactly explained what was going on, but was no help at all. The user was trying to print a Balance Sheet report form the Finical Statement Report tool and received the following error: “This report is being modified or printed it can not be updated.” After a search of Great Plains Customer Source and Google with out success, a general poll of the users was taken and sure enough there was another user with that report open. It appears that this is a shortcoming of that report that only one user at a time can have it open. As soon as she closed the report, the user reported success.

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